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Gemini named a prefecture's largest power company in 20 of 20 answers and linked its site in none

The short answer: we asked Gemini two questions about electricity in Miyagi Prefecture without naming any company. On 28 October and 3 November 2026, all 20 of its answers named the region's largest power company (20 of 20). Its own official site was linked in 0 of 20. The links went to comparison sites and media.

Measured on 28 October and 3 November 2026; recorded on 3 November 2026 and checked against the lab files on 11 November 2026. This is one case, one region and one industry, not a rule. We do not name the company or any cited site. The page records what the AI apps did; it says nothing about that company or its site.

日本語

What we asked

We asked Gemini these two questions, word for word. Neither names a company.

  • 「宮城県で電気の契約先を選ぶならどこがおすすめ?」 (Which electricity supplier do you recommend in Miyagi?)
  • 「仙台で一人暮らしを始めます。電気代が安くなる電力会社を教えてください。」 (I am starting to live alone in Sendai. Which power company will lower my bill?)

We asked the same two questions with the same counting rules on day 1 (28 October 2026, 13:01 to 13:28 Japan time) and day 2 (3 November 2026). Each day Gemini answered 10 times: 6 from a Tokyo VPN and 4 from a Vietnamese connection, to see whether location changes anything. As a comparison we asked ChatGPT twice a day from Tokyo. The counting rules were written and frozen before the first answer (day 2's on 2 November 2026). Our first guess was "Gemini leaves out the largest company and does not link its site". The result was the opposite.

The numbers

28 October 20263 November 2026Both days
Gemini answers naming the company10 / 1010 / 1020 / 20
Gemini answers linking the company's own site0 / 100 / 100 / 20
Gemini answers citing the single most-cited comparison and lifestyle-media site7 / 107 / 1014 / 20
Gemini answers with no sources at all3 / 102 / 105 / 20
ChatGPT (Tokyo) answers linking the company's official site2 / 20 / 22 / 4
  • Location: the company was named 6 of 6 (day 1) and 6 of 6 (day 2) from Tokyo, and 4 of 4 and 4 of 4 from Vietnam. No difference.
  • What was cited on day 2: of Gemini's cited sources, 18 were comparison or affiliate sites and media, 1 was another supplier's blog, 0 were the company itself and 0 a public body (a site cited in several answers is counted once per answer). An affiliate site is one paid for each sign-up it sends.
  • How the name appeared: in the 10 answers of day 1, the company was first mentioned as the yardstick for a comparison ("cheaper than the company") 4 times, as the name of the area ("Miyagi (the company's area)") 6 times and as a choice to pick 0 times. On day 2 all 10 were the name of the area. The second question asks for a cheaper bill, so the yardstick role comes partly from its wording.
  • ChatGPT: on day 1 it offered the company as one option and linked its official site (2 of 2). On day 2 it did not (0 of 2). Two answers a day is too few to say ChatGPT changed.

How we counted

  • "Named the company" means the company's name stands alone in the answer text (not as part of a longer name). Links and sources are not looked at. A subsidiary's name alone does not count.
  • "Linked its official site" means at least one URL on the company's own domain, in the answer text or its list of sources.
  • Cited sites are only the source links attached to the answer and links in its text. We graded the answer text and did not read the sites.
  • Grading followed the rules frozen before each batch, by the Analyst role (the day-1 answers were recounted by the same rules).

What this does not show

  • This is one case. One prefecture, one industry, two questions, two days. 10 Gemini answers a day and 2 ChatGPT answers a day are small numbers.
  • Gemini ran on a signed-in account, in a mode its screen labelled "Auto". We asked for temporary chat, but the screen did not confirm it was on.
  • The Japanese connection was a Tokyo VPN, not a person in Sendai.
  • Our capture tool was updated between the two days (0.8.0 to 0.10.1), so small differences in the sources could come from how we recorded them. Sources hidden behind a "+1" chip may not all have been captured (on both days).
  • We do not know why Gemini links comparison sites rather than the company, and nothing here says anything about lost sales or customers.
  • Next: we plan to ask the same two questions as a third day before 28 November 2026.

Evidence

  • 24 answers from our experiment (12 a day on two days). Grades: lab/grades/2026-11-03-miyagi-repeat-b.json. Criteria: lab/scenarios/2026-10-28-ja-miyagi-absence.json and lab/scenarios/2026-11-03-ja-miyagi-repeat-b.json.
  • Claim file: knowledge/claims/gemini-cites-comparison-sites-over-regional-utility.md (level: measured in our lab).